Synopsis

 


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DAY 1  
Speak clearly
  • Pronunciation Quiz: What are your 'problem' sounds?
  • Common pitfalls with vowel sounds
  • Distinguishing between confusing consonant sounds
  • Articulating word endings correctly
  • What does your intonation say about you?
  • Making word stress much less stressful

  • Speak clearly
  • Formal vs. informal English
  • International and cross-cultural considerations
  • Asking questions
  • Telephone etiquette
  • Greeting customers and first impressions
  • Handling specific office situations as defined by workshop participants

  • Speak correctly
  • Commonly confused words
  • Differences between international varieties of English
  • A refreshing look at standard English grammar
  • Common mistakes in English
  • Local problems specific to Singapore

  • Speak confidently
  • Combining clarity, correctness and consideration
  • Enhancing your professional image and your company's
  • Identifying your weaknesses
  • Overcoming your fears
  • An action plan for speaking up successfully


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