Synopsis

 


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DAY 1
8.00am Registration
9.00am Introductions & Course Expectations
9.30am Principals of Cascading KPIs
  • Why Do We Need to Cascade KPIs?
  • What Are the Benefits of Getting it Right?
  • From Creating Business Plans to Annual Performance Reviews - What to Expect
10.45am MORNING BREAK
11.00am Different Cascading Approaches
Cascading in Different types of Organisations:
  • Private Sector - Diversified conglomerates, Multinationals, Large Companies and SMEs
  • Public Sector - Utilities, GLCs, Large Government Departments, Local Government
12.30pm LUNCH
1.45pm Exercise
  • Participants Develop Cascaded KPIs Using a Case Study
3.15pm AFTERNOON BREAK
3.30pm Exercise (continued)
‘Best Practice’ Management Reporting Systems
  • Developing a Powerful Management Reporting System
  • Overview of Tools and Templates
5.00pm End of Day 1



DAY 2

9.00am

Performance Management
  • Why Do We Need Performance Management?
  • Group Discussion on Performance Management Systems
10.45am MORNING BREAK

11.00am

Performance Management
  • From Personal Development Performances (PDP) to Remuneration – A Complete View of the Performance Management Cycle
12.30pm LUNCH
1.45pm

Job Families

  • 'Best Practice' Job Descriptions
  • 'Best Practice' Capability Assessments
  • Overview of Typical Job Families by Sector
  • Identifying Strategic Job Families
3.15pm AFTERNOON BREAK
3.30pm Exercise
  • Participants Identify an Organization's Strategic Job Families Using a Case Study

'Best Practice' Performance Management Systems
  • Overview of Tools and Templates
5.00pm End of Day 2



DAY 3

9.00am

Generating Powerful KPIs

  • How to Generate Strategic Executive KPIs
  • How to Generate Strategic Team KPIs
10.45am

MORNING BREAK

11.00am

Generating Powerful KPIs

  • How to Generate Strategic Personal KPIs
  • Auditing KPIs to Determine Impact
12.30pm LUNCH
1.45pm Exercise
  • Participants Generate a Set of Executive KPIs, Team KPIs & Personal KPIs Using a Case Study
3.15pm AFTERNOON BREAK
3.30pm 'Best Practice' Performance Management Systems
  • Developing a Powerful Performance Management System
  • Overview of Tools and Templates
5.00pm Closing


 

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